My Gold

Support

Having trouble with My Gold or have a question? We're happy to help. Reach out via email and we'll get back to you as soon as we can.

Frequently Asked Questions

Where is my data stored?

All your purchases, vault items, and settings are stored locally on your device. Nothing is uploaded to the cloud. If you delete the app, your data is permanently removed.

Where do spot prices come from?

Live spot prices are fetched from publicly available market-data providers. Prices are indicative and may differ slightly from dealer quotes.

How do I report a bug?

Please email us at mygoldorg@gmail.com with a short description of what happened and your iOS version. Screenshots are always helpful.

---

Privacy Policy